Managing Your Subscriptions Online
LOG-IN
You must be logged in to the site to make any additions or subtractions to your subscribed items. VIEW YOUR AVAILABLE AND UPCOMING SUBSCRIPTIONS From the top banner, under the drop down for “Conversation”, click “My Subscriptions”. This will bring you to a page that lists all items reserved for you, starting from the current week and going back to March 24th, 2010. Items will be removed from this page as they are purchased, and new items will be added the Friday before they’re released. (For example, if a book is coming out Wednesday, March 31st, it will appear on your “My Subscriptions” page Friday, March 26th.) ADD A SERIES TO YOUR LIST When you click the “+ADD” button beneath the title of a comic, it’ll send us a message to add that book to your Subscription List, as well as add it to your My Subscriptions page automatically. Since the website and our ordering system are done through 2 separate programs, making the actual change to your list (and setting a copy of the issue aside if it’s already released) is not immediate. Please allow up to 1 hour for the changes to be made. As a default, if you add the NEWEST issue of a continuing comic series, we will pull that issue for you and automatically add subsequent issues going forward. If you add an OLDER issue of a continuing comic series, we will only pull that single issue for you. (For example, let’s say Booster Gold #30 is the newest issue of Booster Gold. If you click “+ADD” for #30, we will pull you #30 as well as #31, #32, and so on. If you click “+ADD” for #29, we will ONLY pull #29 for you, and will not add it to your list of subscribed titles.) REMOVE A SERIES FROM YOUR LIST If you have subscribed to a series, you can unsubscribe through either your “My Subscriptions” page or by calling up the item through the Library (Weekly Release List, Search, etc.). Through “My Subscriptions”, simply click on the item you’d like to unsubscribe to, and when the item details load, click the button under the title marked “-REMOVE”. That will remove the item from your “My Subscriptions” page, as well as send us a message to drop that title from your subscriptions. Since the website and our ordering system are done through 2 separate programs, making the actual change to your list (and removing the item from your box should the item already have been released) is not immediate. Please allow up to 1 hour for the changes to be made. As a default, any item removed from your “My Subscriptions” page will see all subsequent items in that series removed. (For example, if you remove Booster Gold #30, will drop you from #31, #32, #33 and so on.) ADD A GRAPHIC NOVEL If it’s a graphic novel that’s already available, when you click the “+ADD” button beneath the title, it’ll send us a message to set that book aside for you, as well as add it to your My Subscriptions page automatically. If it’s an upcoming graphic novel, it’ll send us a message to add that book to your Subscription List, as well as add it to your My Subscriptions page automatically. Since the website and our ordering system are done through 2 separate programs, making the actual change to your list (and setting a copy of the book aside if it’s already released) is not immediate. Please allow up to 1 hour for the changes to be made. SPECIAL REQUESTS If you need to make changes to your subscriptions outside of what’s been covered here (adding or subtracting titles that release more than a week in the future, getting a specific cover, removing only one issue of a series), feel free to either: Email Dal through the site. From your profile page, under the dropdown for Inbox, click Write. Choose W. Dal Bush from the list on the right, assuming you’ve added Dal as a friend. If you haven’t, do that first. Or Email Dal from outside the site. Send your request to <!-- var prefix = 'mailto:'; var suffix = ''; var attribs = ''; var path = 'hr' + 'ef' + '='; var addy38914 = 'dal' + '@'; addy38914 = addy38914 + 'challengerscomics' + '.' + 'com'; document.write( '<a ' + path + '\'' + prefix + addy38914 + suffix + '\'' + attribs + '>' ); document.write( addy38914 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it <!-- document.write( '<span style=\'display: none;\'>' ); //--> . Please be sure to use the word “Subscription” somewhere in your subject line, and PLEASE put your first and last name somewhere in the body of your letter. DISCLAIMERS ON ITEM AVAILIBILTY As the website is not tied to our real-time inventory, there is no guarantee that a requested item will be available for purchase. In the event that an item is not available, we will email you through the site to advise you of such. As with all other functions of the website, allow up to 1 hour for any changes to be made. Any changes made to your subscriptions outside of normal store hours (Mon-Fri 11-7, Sat-Sun 11-5) may not be instituted until the start of the next day’s business. FUTURE RELEASES Product shipping two months in the future can be added to your subscriptions by browsing through "Future Releases", accessible by clicking beneath the Weekly Release Lists heading. Similar to adding issues from the Next Week Preview or New This Week pages, just click on a title to bring up its details, then click the "+ADD" button to add it to your list. UNLIKE your weekly books, Future Releases you add WILL NOT stay on your My Subscriptions page. Once we add them to your subscriptions here at the store, we will remove the entry from your My Subscriptions page. Future Releases for a given month will only be available for addition online for 4 weeks, after which they'll be removed from the website to make room for the next batch of Future Releases. As always, if you have any questions on this, please let us know! Guide to Challengers 2.0A new website, a new breakdown of what the website does. Here's a quick list:
HOME Challengers Patch Notes, Fall '08 - Part One
Wasn't it just yesterday we launched this webite? Oh, wait. No, I remember. It was SIX MONTHS AGO. Which makes it time for some new features, don't you think? We do, too. Click through for a look at some new additions to the Challengers web experience, with more coming soon.
Read more...
How To Sign-Up/LoginNew to the site? Wondering how you can get the word out about how the new (ongoing/mini/candybar) from (Marvel/DC/Hershey's) by (Brian Bendis/Geoff Johns/the Monterrey, Mexico plant) is (awesome/terrible/full of spider eggs)? The answer awaits you within. |
|
|